Responsible Gaming
Gaming Should Be Entertainment
At The Lux Store, we believe that gaming—including Tower Rush and all casino games—should be enjoyed purely as entertainment. Games of chance are designed for unpredictable outcomes, and no strategy or skill can guarantee winnings. Never view gambling as a way to earn money or solve financial problems. Only spend what you can afford to lose, and always gamble within your means.
Age Verification
Gaming is strictly for adults only. In India, you must be 18 years of age or older to participate in any gaming activities on this platform. We are committed to preventing underage gambling. If you are under 18, please do not access our gaming services.
By accessing The Lux Store, you confirm that you are of legal age to gamble in your jurisdiction.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. If you recognize any of these signs in yourself or someone you know, it's time to seek help:
- Spending more time or money on gaming than intended
- Feeling the need to gamble with increasing amounts to achieve the same excitement
- Repeatedly trying to cut back or stop gaming without success
- Chasing losses—gambling more to recover money you've lost
- Hiding your gaming activity from family, friends, or partners
- Using gaming to escape stress, anxiety, depression, or other problems
- Neglecting work, school, or family responsibilities due to gaming
- Borrowing money or going into debt to fund gaming
- Experiencing mood swings or irritability when not gaming
- Lying to loved ones about the extent of your gaming
If you experience any of these signs, please reach out for support immediately.
Self-Help Tools & Responsible Gaming Features
We provide several tools to help you maintain control of your gaming habits:
- Deposit Limits: Set a maximum amount you can deposit within a specific time period (daily, weekly, or monthly).
- Loss Limits: Set a ceiling on the amount you're willing to lose during a gaming session.
- Time Limits: Set reminders and automatic session timeouts to ensure you take regular breaks.
- Reality Checks: Enable pop-up notifications at regular intervals to remind you of your gaming activity and time spent.
- Self-Exclusion: If you need to step away, you can voluntarily exclude yourself from The Lux Store for a period of your choosing (ranging from days to years).
To access these tools, visit your account settings or contact our customer support team.
Get Help – Support Organizations
If you or someone you care about is struggling with problem gambling, professional help and support are available. Please reach out to one of these trusted organizations:
India-Based Support
- All India Gaming Federation (AIGF): Resources and information on responsible gaming in India
- AASRA (Befrienders India): Crisis support and counseling services
Helpline: +91-22-27546669 - iCall – Emotional Support: 24/7 helpline for mental health and emotional distress
Helpline: +91-9152987821
International Support Resources
- GamCare (UK): www.gamcare.org.uk
Free and confidential advice and support - GamStop (UK): www.gamstop.co.uk
National self-exclusion scheme for online gambling - Gambling Help Online (Australia): www.gamblinghelponline.org.au
Support and resources for problem gambling - Responsible Gambling Council (Canada): www.responsiblegambling.org
Prevention, education, and treatment information - National Council on Problem Gambling (USA): www.ncpgambling.org
Helpline: 1-800-522-4700
Take Action Today
If you or someone you know is experiencing problem gambling, help is available and recovery is possible. Don't hesitate to reach out to one of the support organizations listed above or speak with a trusted friend or family member.
Your well-being is important to us. At The Lux Store, we're committed to promoting safe, responsible gaming. If you need assistance or have questions about our responsible gaming tools, please contact our customer support team.
Remember: Gaming should be fun. If it stops being fun, it's time to get help.